What information do we collect?
- We collect information from you when you register on our site, place an order or fill out a form.
- When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience – your information helps us to better respond to your individual needs
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails – The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
- Items cannot be returned or replaced after 14 days from date of purchase
- For Refunds or Replacements, Cali Bush Master will pay for shipping to return and/or replace item.
- All refunds will be credited back to the card used for purchase only.
If you are not 100% satisfied with your purchase, simply send it back within 14 days and we’ll refund the full cost of the item minus shipping costs.
Free Shipping On Orders Exceeding $100.oo in the US
- AWe want to get things to you as quickly as humanly possible
- ATo keep things simple, we offer Free Shipping in the continental United States on all orders over $100.oo
- AIf there is a shipping charge (for expedited shipping, for example), we are not in business to “profit” from shipping; you are charged what we are charged
We do not profit from shipping. Should you charge Rush shipping, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.
Delivery Time is dependent on 2 factors:
1. “Availability”. Every product detail’s page will show a value similar to “Usually Ships in 2-3 days”. It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours (unless overnight delivery is requested). The “Availability” value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the “Availability” timeframe, but please do not count on that.
2. The method of delivery – our Free shipping method is either FedEx, or UPS Ground (commercial addresses) or FedEx / UPS Home Delivery (residential addresses). FedEx Express Saver takes 3 business days; 2nd Day Air is two business days for both UPS and FedEx, and there are several options for Overnight delivery based on the time of day to be delivered. Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.
NOTICE: To maintain patient privacy Cali Bush Master charges will appear as Souza Consulting in your banking records.